Privacy Policy

Krovelo Studio ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in alignment with the Digital Personal Data Protection Act, 2023 (DPDP Act). This policy explains what information we collect, why we collect it, how we use it, and your rights regarding your data.

1. Information We Collect

We practice data minimization and only collect what is strictly necessary for our business operations:

• Contact Information: When you use our project inquiry form, we collect your name, email address, company name, and project requirements.
• Technical Data: We may collect basic, anonymized analytics (such as browser type and page views) strictly to monitor website performance, without identifying you personally or engaging in behavioral profiling.

2. How We Use Your Data

We process your personal data based on your explicit consent and for legitimate business purposes to:

• Review and respond to your project inquiries and provide project quotes.
• Communicate with you regarding our services.
• Ensure the security and performance of our website.

3. Third-Party Processors

We do not sell, rent, or trade your personal data. We use trusted third-party service providers solely to facilitate our operations, such as secure web hosting and email communications. These providers are bound by strict confidentiality and data protection obligations.

4. Data Retention and Security

We retain your contact information only for as long as necessary to fulfill the purposes outlined in this policy, such as maintaining communication for potential or ongoing projects. Once the purpose has been fulfilled, your data is securely deleted or anonymized. We implement industry-standard security safeguards to protect against unauthorized access or breaches.

5. Your Data Rights

Under the DPDP Act, you have the right to:

• Access: Request details about the personal data we hold about you.
• Correction & Erasure: Request the correction of inaccurate data or the deletion of your data when it is no longer necessary.
• Withdrawal of Consent: Withdraw your previously granted consent for processing at any time.
• Grievance Redressal: Raise any concerns regarding how your data is handled.

6. Children's Privacy

Our services are directed strictly at professionals and businesses. We do not intentionally collect or process personal data from individuals under the age of 18.

7. Privacy Contact & Grievances

If you wish to exercise your rights, withdraw your consent, or have any privacy-related questions or grievances, please contact us directly at:

hello@krovelo.com

We are committed to addressing your concerns promptly and transparently.